Suruga-ya sits directly opposite Mandarake, which makes the two easy to visit together. It is one of the better places in Akihabara to dig for used figures, games and hobby goods at lower prices.
The Basics
- Address: 3-11-3 Sotokanda, Chiyoda
- Hours: 10:00–21:00
- Note: directly across the street from Mandarake Complex
What You Can Find Here
The floor guide runs to eight levels:
- 1F — figures and acrylic stands
- 2F — buyback reception, figures, boys’ comics
- 3F — figures and toys: Gundam, tokusatsu, robots, LEGO, Metal Build
- 4F — bishoujo figures and character goods
- 5F–6F — adult video software and magazines (18+)
- 7F — PC games, tapestries, body pillow covers (18+)
- 8F — event space
Note that floors 5 through 7 are age-restricted. If you are visiting with family, the useful floors are 1 through 4.
How Condition Grading Works
Stock ranges from sealed new releases to used items, with condition noted on the shelf label. Gunpla and model kits occupy a substantial run of shelving on the upper floors.
Suruga-ya vs Mandarake
Suruga-ya sits on the same street as Mandarake, about a minute’s walk apart. The two are easy to visit back to back, and worth comparing directly — stock overlaps but pricing does not always.
Full Floor Breakdown
The posted floor guide is more detailed than what’s listed online:
- 1F — acrylic stands, buyback reception
- 2F — figures, acrylic stands (Chogokin, Sailor Moon, Pretty Cure)
- 3F — Gundam series, Evangelion, Code Geass, robot toys, Metal Build
- 4F — bishoujo figures, Re:Zero, Vocaloid, figma, Touhou Project goods
- 5F — adult video software (18+)
- 6F — adult video, character goods (18+)
- 7F — PC games, tapestries, holding pillow covers (18+)
- 8F — event space
Tax-free is handled at the buyback/reception counter on 1F, with a minimum spend of ¥5,500 across the store per day.
Before You Go
Hours: 10:00–21:00, open year-round — earlier and later than Mandarake across the street. Buyback reception: 2F.
It was busy with overseas visitors when we went, and the lift was slow enough that the stairs were often faster. Floors 5–7 are age-restricted.
English: do not count on staff speaking it. Signage is a different story — floor guides and some price labels carry English, and that is usually enough to find what you need.
Tax-free: available at some shops but not all, and the counter is not always on the ground floor. Check before you carry purchases around the building. Note that Japan’s tax-free system changes on 1 November 2026, moving from exemption at the register to a refund at the airport.
Payment: cards are widely accepted at the larger shops, but carrying ¥10,000–20,000 in cash avoids surprises.